It's important to make sure your members and the local community are kept safe when visiting your club facilities, attending training or during a match. A great way to do that is by creating a list of rules and regulations visitors must follow and making this information readily available on your club website.

By creating these rules, you're going to reduce the risk of visitors breaching social distancing rules and other guidance set-out by the government. Plus, it's a great way to show that your club cares and is being proactive when it comes to the health and safety of your members.

Rules to think about

The rules you need to communicate will differ depending on the facilities you have at your club, but here are a selection of items you could list on your club guidance:

1. Social distancing

It's important to reinforce the governments advice when it comes to social distancing, but it's also extremely helpful to give members some more guidance when it comes to the amount of people allowed in a facility at one time.

Think about things like toilets, seating areas, bars & social spaces. Are they big enough for your members to safely apply social distancing measures themselves, or do you need to inform them of the maximum capacity for certain facilities. As well as adding this information to your website, it's also recommended that you use posters to display this information where applicable.

2. Entering & exiting facilities

By listing the protocols for entering and exiting your facilities, you can avoid confusion and prevent breaches in social distancing quite successfully. Clear labelling and imagery that shows the new routes in and out will also help.

3. Face coverings

Whether or not a member will need to wear a face covering will again depend on the type of facilities you have available, but it is definitely best to clearly state your clubs policy on when and where a face covering should be worn, to prevent any confusion.

There could also be an opportunity to raise some funds with the sale of club branded face coverings - just as Horsham Rugby Club have done.

4. Hygiene

The government has listed some pretty clear guidance on hand washing and hand sanitising, but it would be useful to tell members where they can wash their hands and when they should do it. e.g. "When entering the building please use the hand sanitisation station to the right of the entrance."

Hygiene during games has also been highlighted by the government, so best to remind players that spitting is banned on or around the playing area.

5. Track and Trace

When it comes to training and matches, Pitchero has released some great new updates that makes it easier to track attendees and export them to an excel file. However you may also want to collect contact information for other visitors to your facilities, so letting members know about this in advance of them visiting can help put their mind at ease.

How to add this to your Pitchero website

Now that you've created your list of rules and guidance for visitors and club members to follow, you should add this information to your website so that it is readily available for people to read.

A great example of this is from Reading Hockey Club. They've created two custom pages, containing guidance and risk assessment information, that sit under the "Information" section of their site.

They've then used the Quicklinks area to highlight this important information and promote it to all website visitors.

Follow this guide to add custom pages to your website: https://help.pitchero.com/knowledge/custom-sections

And here's how you can edit the quicklinks on your site, to promote it to website visitors: https://help.pitchero.com/knowledge/links